Air India is betting billions on its comeback after decades of decline

Air India was once so famous for its service that Singapore’s founding head of state, Lee Kuan Yew, used the airline as a blueprint for launching the city-state’s flag carrier in the early 1970s.
In recent decades, India’s national airline has been seen as a cautionary tale of decline as it racked up billions of dollars in losses and earned a reputation for delays and poor service.
After more than half a century in government hands, Air India is expected to take time to recover, Harteveld said, but “there is no reason in the world why Air India cannot be successfully differentiated with the right investment and focus.” from other Indian based airlines”.
Wilson said Air India’s long-term goal is to grow its market share to 30% domestically and internationally by 2027.